Nichole Webster
My sales consultant, Raymond, was exceptional. He helped me get a new (used) car (2021 Toyota C-HR XLE) and made the entire process from start to finish incredibly easy. He was transparent, kind, knowledgeable, and never made me feel any pressure or urgency to buy. After I decided to buy the car, he explained to me all the next steps and helped me get everything in order, from selling my old car to a scrap yard to updating my insurance, and more.
When you go, you get to test drive and inspect the car alone. I liked this because I found that when you’re alone, you can take your time, check out everything big and small, and focus on what you like and/or dislike without any added pressure/nerves/unnecessary small talk. With other dealers, you’re forced to test drive with a salesman watching you like a hawk while they try to upsell you the car as you’re driving.
The service manager, Graham, was also incredibly helpful and kind. He was also very transparent and honest about the mechanical and safety details of the car which made me confident in making my decision to buy from them.
Thank you Raymond and Graham for making this big decision incredibly easy! There is a reason I chose to buy from a dealership that is almost a 2hrs drive away from my house. I am very happy with my new car! :)
TL;DR: CMH Auto Superstore is a pressure-free, fully transparent, and honest dealership. They make the entire process of buying a car easy. Raymond and Graham are exceptional. I highly recommend you get your next car from here!